Adult Support

Provides knowledge and confident for those in difficult circumstances. They work with local charities to offer confidential advice online, over the phone and in person for free.

Adviceline 0808 278 7841 (freephone) Mon – Fri 9.30am – 4.30pm.

Debt advice 0151 318 6407 (24 hours) – leave a message with our Money Advice Team your name and telephone number and we will call you back in office hours (9-5 Mon-Fri).

For Help to Claim Universal Credit 0800 144 8 444 (freephone) Mon – Fri 8am–6pm.

Provides adults and families who are struggling with drug or alcohol. They can support you through your journey to recovery. They can also offer advice about reducing the harmful effects of drugs and alcohol. Visit their website 
www.changegrowlive.org/sefton-drug-and-alcohol/bootle. Call 0151 203 9755 or email sefton.services@cgl.org.uk

Self-referrals for anxiety, depression and other common mental health conditions can be made directly to Access Sefton.

Access Sefton referrals – call 0300 303 2708 or complete an online referral here: https://www.mhm.org.uk/talking-matters-sefton

Provides psychological support line or ‘listening ear for anyone aged 16+. The service can discuss your needs and signpost you to resources, information and other services.

Call 0151 488 6648, email enquiries@listening-ear.co.uk or visit their website https://listening-ear.co.uk/

Provides mental health and wellbeing support for anyone aged 18+. They are providing online staying well at home learning courses. They also have pathway advisors who can support and provide advise around debt management, employment, housing, benefits and more. They can be contacted by phone 9am to 5pm Monday to Friday on 0151 478 6556. 

The Venus Centre in Bootle is an organisation for women, families, young people and children. Details can be found online at www.venuscharity.org or by calling 0151 474 4744.   

Sefton CVS supports a number of local youth and community centres, organisations and groups which provide services and support to children, young people and their families. Crisis Café Crosby can help improve your wellbeing, support you in a crisis, signpost to services and support your recovery.

The Swan Women’s Centre in Litherland can provide Counselling, Outreach Services, Volunteering, courses, Therapies, Support Groups and more.

Visit the website www.swanwomenscentre.org for more information or call 0151 933 3292.  

Provides a helpline for people experiencing or suffering with anxiety, one to one therapy support and a free subscription to the Headspace application. Visit the website on https://www.anxietyuk.org.uk/ or call 03444775774.  

Provides information for people experiencing stress, feelings of anxiety or low mood. It offers simple tips and advice to support you to take care of your own wellbeing and mental health or support someone else. It contains short videos on a range of topics from mindful breathing to improving sleep at www.nhs.uk/every-mind-matters

Provides a supportive listening service to anyone with thoughts of suicide. You can call them on 0800 689 5652 (6pm to midnight every day).

The NHS has published a series of mental wellbeing audio guides to support people with feelings of anxiety or low mood.

If you need someone to talk to, they listen. They won’t judge or tell you what to do. Available 24 hours a day, 365 days a year.

Call 116 123, email jo@samaritans.org  or visit their website for more information www.samaritans.org

If you would prefer not to talk but want some mental health support, you could text SHOUT to 85258. Shout offers a confidential 24/7 text service providing support if you are in crisis and need immediate help.