School Bus Service
The Governors of Holy Family Catholic High School first introduced a bus service In September 2011 with one bus for the students in the Litherland area. Since then more buses have been added, providing transport to meet the need of the students.
This service is currently subsidised by school budget. The cost for students is £2.75 per return journey. This is a huge financial commitment from the governors to support pupils with safer and easier transport to and from school.
The service is run by Aintree Coachline (office phone number: 0151 526 7405). We are able to offer places to Year 7 pupils initially to help ease their transition to High School. Any remaining places will be offered to other year groups with priority given to siblings and pupils in receipt of free school meals.
Buses
- Green bus - via Church Road
- Red bus - via Marion Square
- Blue bus - via Fernhill Road
- Yellow bus - via Seaforth Road
- Orange bus - via Sefton Road and Gorsey Lane
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Formby minibus
School Bus Service Terms and Conditions
1. Acceptance of Terms
By purchasing a bus pass and using the school bus service, parents/carers and students agree to comply with these Terms and Conditions.
2. Eligibility & Allocation
- The bus service is available to students enrolled at Holy Family High School & Sixth Form Centre.
- A valid bus ticket must be purchased via ShuttleID and remain active for travel.
- The school reserves the right to refuse or withdraw a bus place where these terms are not complied with.
- To ensure the safe and efficient operation of the service and to avoid overcrowding, the school may reassign a student to an alternative route that is considered closer to their home address, regardless of their preferred route selection.
- The school's decision regarding route allocation is final.
3. Route and Timetable Changes
- The school may amend routes, pick-up/drop-off points and timetables where necessary.
- Whilst every effort will be made to provide advance notice of changes, some alterations may be required at short notice.
4. Payment - ShuttleID
- Bus tickets must be paid for in accordance with the selected payment method.
- Where payment is made by Direct Debit, parents/carers are responsible for ensuring sufficient funds are available.
- Any bank charges or fees arising from failed payments remain the responsibility of the parent/carer.
5. Outstanding Balances
- Students with outstanding bus fees from academic year 2025/2026 will not be issued with a bus pass until:
- the balance has been paid in full.
- The school reserves the right to suspend or withdraw bus travel where payments are overdue.
6. Use of Bus Passes
- Purchased bus tickets will be a QR code that are issued to an individual student and are non-transferable. The QR code will only scan on one morning journey and one evening journey.
- Students must present their valid QR code pass when requested.
- Lost or damaged printed QR code passes may be subject to a replacement charge.
7. Student Conduct
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Follow instructions from the driver and school staff.
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Remain seated whilst the vehicle is moving.
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Wear seatbelts where fitted.
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Treat fellow passengers, drivers and members of the public with respect.
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Refrain from behaviour that could distract the driver or endanger others.
The following are prohibited:
- Vandalism or damage to the vehicle.
- Bullying, abusive language or inappropriate conduct.
- Possession of prohibited items.
- Eating hot food or consuming energy drinks on the bus.
8. CCTV and Monitoring
- CCTV and electronic boarding systems may be used on school transport for safeguarding, safety and service management purposes.
- Data will be processed in accordance with the school's privacy policies and applicable data protection legislation.
9. Service Suspension
The school reserves the right to suspend or permanently withdraw transport privileges where:
- Fees remain unpaid.
- A student breaches the behaviour expectations.
- Continued use of the service presents a health, safety or safeguarding concern.
No refund will be provided for periods of suspension resulting from breaches of these terms.
10. Absence and Non-Use
- Temporary non-use of the service, sickness absence, school trips, early study leave or holidays will not entitle the parent/carer to a refund or reduction in charges.
11. Weather and Emergencies
- The school cannot guarantee the operation of services during severe weather, road closures or circumstances beyond its control.
- Every effort will be made to communicate service disruptions as soon as possible.
12. Liability
- The school accepts no responsibility for loss of, or damage to, personal belongings taken onto the bus.
- Parents/carers remain responsible for ensuring younger students travel safely to and from designated collection points.
13. Cancellation of Bus Place
- Parents/carers wishing to cancel a bus place must notify the school in writing to s.bailey@holyfamilyhighschool.co.uk
- Any notice periods or outstanding charges remain payable in accordance with the payment agreement.
14. Amendments
The school reserves the right to amend these Terms and Conditions at any time. Updated versions will be published on the school website and/or communicated to parents.
Parent/Carer Declaration
I confirm that I have read and understood the School Bus Service Terms and Conditions and agree to comply with them. I understand that transport may be withdrawn for non-payment of fees or serious breaches of behaviour expectations.
Note:
The stops on Hawthorne Road are Christ Church, Discount Booze and KFC
Pupils need to put their hand out to stop the bus they require. The timetables published are best estimates and can fluctuate by 10 minutes either side depending upon traffic, we would advise that you arrive at your stop 10 minutes earlier than the published time.
Late Bus
There is a late bus on Tuesday, Wednesday and Thursday at 4.30pm to enable pupils to attend homework club, extra curricular clubs and after school events. The bus will cover all stops and the driver will ensure all pupils are dropped off at the correct stop. Please make sure your child knows which stop they require and ask them to inform the driver. The late bus is available only to pupils who are registered users of the Holy Family bus service and hold a valid bus pass.
Payment Details
Yearly cost £520.00 (£2.75 return per day)
Yearly Cost Siblings £395 (FIRST CHILD IS FULL PRICE FURTHER SIBLINGS ARE CHARGED AT THE DISCOUNTED RATE)
Yearly Cost Free School Meal Pupils, all buses £145.00 (£0.76 return per day)
Yearly cost of Formby / Hightown bus - £420.00 – (approx. £2.21 return per day)
N.B. The charges are reviewed by governors on an annual basis and may be subject to change
New Payment System – ShuttleID
From September 2026, we will be introducing a new payment system called ShuttleID.
Bus fares may be paid:
- In full at the start of the academic year;
- Termly in advance; or
- Monthly.
Each pupil will be issued with a QR code bus pass, which will scan:
- Once for the morning journey; and
- Once for the return journey each day.
Please note that if payments are not up to date, the QR code pass will become inactive and will not scan.


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